Nokia 5G21 Gateway | T-Mobile 5G Home Internet (2024)

The gateway alerts provide device-specific information to which you may need to respond. Choose the alert severity to view specific alerts.

Notifications can appear at any time during gateway operation. Some are in response to an action you have taken, and others are related to network connection.

1. Access the Web GUI and chooseNetwork>Wi-Fi Networks.
2. Choose the2.4 GHzor5 GHznetwork to adjust the following options:
   • SSID Name (Wi-Fi Network Name)
   • Encryption Mode
   • WPA Version
   • WPA Key

Guest network

The device doesn't have a dedicated guest network, but you can manually configure one of the available SSIDs to be a guest network.

1. Access the Web GUI and chooseNetwork>Wi-Fi Networks on the left-hand side.
2. Select the2.4 GHzor5 GHznetwork. Each frequency must be set up separately.
3. ChooseSelect SSID to configureand choose an unused SSID, like SSID2.
4. Enter a new SSID / Wi-Fi Network Name that's different from other SSIDs you have configured.
5. Make sure to enableSSIDandBroadcast.
6. Adjust the following settings as desired, then selectSave Changes.
   • Total clients (128 recommended)
   • Encryption Mode
   • WPA Version
   • WPA Key (Wi-Fi Password)

Text messages sent to the device will display on the LCD screen, not in the user interface. You can't send messages from this device.

• Select<and>to scroll between messages.
• Select the trash icon to delete a message, then chooseYesto confirm.

Reboot

Rebooting the Gateway cycles power and keeps any changes you've made to settings. You can reboot in the Web GUI settings, or by pressing the Power button to turn the device off and back on again. To reboot using the Web GUI:

1. From theSystemtab, selectReboot.
2. You will receive a warning that the network will be offline while rebooting. SelectYesto continue.

Factory Reset

A factory reset restores all settings and configuration changes to factory default. You can reset the gateway by inserting a paperclip in theResetport on the back of the device for 5-10 seconds or using theResetbutton in the Web GUI. To perform a factory reset in the Web GUI:

To Reset with the gateway button...

1. Inserta paperclip in theResetport on the back of the device.
2. Press the button inside until the LCD screen showsRelease button to restart.
3. Remove the paperclip and wait for the device to restart.

To Reset through settings...

1. From theSystemtab, chooseFactoryReset.
2. You will receive a warning that network-related data will be deleted. SelectYesto continue.
3. The LCD screen on the gateway will display "Factory reset is ongoing". Once complete, you will be prompted to download the T-Mobile Internet app.
4. On the LCD screen, swipe left to theConnectionscreen.
5. SelectRefreshon the Web GUI screen.

Change language

Select the arrow beside the language in the bottom-left corner and choose eitherEnglishorEspañol.

Change User Interface Password

1. From theSystemtab, selectChange Password.
2. Enter the current password (the default password is located on the bottom of the gateway).
3. Enter and confirm the new password.
4. SelectUpdate Password.

Gateway information

1. On the left side, chooseNetwork. Then select theGatewayicon.
2. View the following information:
   • Gateway name
   • Serial number
   • Hardware version
   • Software version
   • Running time

Network Status

1. On the left side, selectStatus.
2. View the following information:
   • Data Usage
   • SIM
     • IMSI
       
     • ICCID
   • Cellular Network
     • Primary Signal
     • Secondary Signal
     • Access Point
     • Total Download
     • Total Upload
   • Ethernet
     • IP Address
     • Subnet Mask
     • Received Data
     • Sent Data
   • Wi-Fi
     • 2.4GHz
     • 5GHz Low Frequency
     • 5GHz High Frequency
     • Received Data
     • Sent Data

Statistics

ChooseStatisticson the left side to view information on data sent over your LAN, Cellular, and WLAN connections.